REFUND POLICY
At Zonker, we strive to provide the best customer experience possible. We understand that sometimes a product may not meet your expectations, and we want to ensure that you are completely satisfied with your purchase. That is why we have implemented a comprehensive refund policy to protect your rights as a consumer.
Our refund policy applies to all products purchased directly from our website. If you are not satisfied with your purchase, you may be eligible for a refund within 30 days of the original purchase date.
In order to qualify for a refund, the following conditions must be met:
- The product must be in its original packaging and in unused condition.
- The product must be returned within 30 days of the original purchase date.
- You must provide proof of purchase, such as an order number or receipt.
If these conditions are met, you may be eligible for a full refund of the purchase price. Please note that shipping and handling fees are non-refundable.
To initiate a refund, please contact our customer support team at to info@zonker.co Our team will guide you through the refund process and provide you with any necessary instructions.
Once we receive your returned product, our team will inspect it to ensure that it meets the refund criteria. If everything checks out, we will process your refund within 5 business days. Please note that it may take additional time for the refund to appear in your account, depending on your bank or credit card provider.
If you have any questions or concerns about our refund policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure that you have a positive shopping experience with Zonker.
Thank you for choosing Zonker for your personal care needs. We appreciate your business and look forward to serving you again in the future.